Meet Jimmy Tapis an IT System & Network Aministrator

Recent Projects

Explore my latest work in IT solutions and infrastructure.

Synology DiskStation NAS Implementation for Active Directory Hosting and Centralized Network Storage

I configured the DiskStation to serve as our primary Active Directory domain controller, ensuring seamless user authentication, group policy management, and centralized access control across all workstations. Additionally, I established structured file-sharing protocols, implemented user permissions and security policies, and configured automated backup solutions to protect critical business data.

Successfully deployed and integrated an enterprise-grade Biometric Attendance System across the organization, connecting it seamlessly to the corporate LAN network for centralized time and attendance management.

Biometric Attendance System Implementation

Highlighting web development projects that improve user experience and streamline business processes through innovative design and functionality.

Web Development

Professional Experience

Experience

Network Administrator

• Multi-Platform Administration: Maintain Windows Server and Linux systems, ensuring 99% uptime through comprehensive system monitoring and preventive maintenance

• Network & Security Management: Administer enterprise security software, firewall configurations, and network infrastructure serving 50+ users

• PBX & Communication Systems: Configure and maintain voice communication systems including VoIP and traditional telephony networks

• Technical Support: Provide comprehensive IT support including hardware troubleshooting, software installation, and user account management

• Web Infrastructure: Manage company web services, DNS configurations, and online authentication systems for secure financial transactions

• Documentation & Compliance: Maintain detailed system records, change logs, and compliance documentation for audit requirements

• Creative Solutions: Design and implement digital solutions including website updates, promotional materials, and system integration projects

• Key Achievements: Implemented automated backup solution, optimized network performance by 30%, developed internal web portal for client services

Help Desk Technician

• Comprehensive Technical Support: Troubleshoot, update and repair Smart Phones, PC, Laptops and Printers for diverse customer base •

Problem Resolution: Analyzed and resolved all application software or hardware issues and requests from end-users using systematic methodology

• Customer Service Excellence: Handled customer's issues or requests with professional attitude resulting in 98% customer satisfaction rate

• Training & Development: Provide technical training on daily operations to non-technical staff, improving their understanding on technology trends and enhancing overall productivity

• Process Improvement: Developed standardized troubleshooting procedures reducing resolution time and improving service consistency

• Documentation: Maintained comprehensive incident logs and knowledge base for common technical issues

• Recognition: Awarded "Legend of the Month" and "Team Player of the Month" certificates for outstanding performance

Experience

Faith-G Credit Finance and Investment Limited

Fonehaus, NWTL Groups of Company Limited

Jimmy's expertise in IT solutions has significantly improved our network efficiency. His strategic approach saved us time and money while enhancing our overall operations.

Jeramiah Marcelo

ICT Manager

Faith-G Finance

Port Moresby, Headquarter

★★★★★